Part 3/12:
The Indian centers have ascended into powerhouses of innovation and automation over recent years. With a presence in Chennai and a smaller yet strategic setup in Bangalore, Ford has been leveraging niche local talent to strengthen its global support capabilities. The Chennai center, in particular, has developed multiple Centers of Excellence (COEs) that span functions such as finance, accounting, software engineering, data analytics, and AI enablement. This multifaceted setup makes the Indian operations quite unique within Ford—handling everything from transactional processes to strategic, end-to-end responsibilities.