Part 2/12:
In September 2021, Ford announced its exit from manufacturing operations in India. While this departure caught market attention, few recognized that behind the scenes, a well-guarded entity had been operating in India for over two decades—Ford Business Solutions (FBS), based in Chennai. This global support hub played a crucial role in powering Ford's core activities across international markets. Operating as part of Ford’s global ecosystem, the centers in India, Mexico, and Europe are strategically connected, allowing Ford to provide continuous support across time zones. This network ensures resilience during disruptions, mitigates risks, and fosters regional proximity for better service delivery.