Part 2/13:
The speaker highlighted the monumental potential of Gen AI, estimating its contribution to global GDP growth at around $16 trillion by 2030. Such figures underscore the magnitude of change AI is poised to bring across industries. The discussion pointed out that 80% of queries and customer interactions will soon be managed without human intervention, signaling a paradigm shift in customer service, support, and internal operations.
Additionally, AI promises at least a 20-25% improvement in sales and revenue generation, coupled with a 30% reduction in operational costs. These statistics demonstrate why organizations cannot afford to ignore AI’s trajectory—they are either adapting or risking obsolescence.