Part 11/11:

The landscape of India’s GCCs is poised for extraordinary growth and evolution. As these centers move from cost centers to strategic, revenue-generating entities, leveraging AI, automation, and integrated security solutions becomes imperative.

Organizations like Openext are at the forefront, offering a comprehensive suite of innovative solutions tailored to meet these challenges. Through collaborative efforts and technological reimagining, GCCs in India can unlock unprecedented value—driving productivity, security, sustainability, and growth well into 2030 and beyond.