Part 2/8:

Historically, software served to digitize traditional filing systems. Recalling the shift from physical filing cabinets to databases, one of the earliest applications was the development of the SABRE system by American Airlines in collaboration with IBM. This innovation allowed for efficient tracking of flight reservations without the cumbersome paperwork of the past.

As we progressed through the decades, the 1990s marked a pivotal transition with the introduction of cloud-based software. Companies like Salesforce revolutionized Customer Relationship Management (CRM) by moving services online, alleviating the need for extensive IT infrastructure. This transition laid the groundwork for more robust software solutions that could better support businesses across various industries.