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On January 2025, Richmond entered day three of having no running water. Many water taps simply yielded zero flow, forcing residents to resort to using bottled water for basic hygiene tasks like brushing teeth, flushing toilets with melted snow, and rushing to grocery stores for supplies. As the crisis unfolded, local citizens reported their experiences on social media, notably through platforms like Reddit, showcasing brown and discolored water emerging from their taps, heightening public alarm over potential water contamination.