Part 8/9:

The National Transportation Safety Board (NTSB) investigation revealed that the flight critical incidents stemmed from both pilots' failure to effectively manage the aircraft and communicate. They highlighted a chaotic cockpit environment exacerbated by individual misjudgments, lack of clear leadership, and poor training.

Reflection and Lessons Learned

Ultimately, the tragedy underscores the importance of:

1. Clear Communication: Pilots must maintain clear lines of communication, particularly in high-pressure situations.

2. Crew Resource Management: Effective crew management practices help prevent conflicts and promote safety.