Part 3/9:
One notable technique is the use of surprise to disrupt a negative emotional state. Robbins often utilizes applause as a response to someone expressing depression, a reaction that subverts traditional expectations of sympathy. Typically, when individuals admit to feeling low, they may receive well-intentioned but often repetitive advice that can inadvertently reinforce their state. By contrast, acknowledgment through applause disarms the individual, fostering a shift in focus.
An anecdote shared illustrates this approach effectively: when a friend was venting about his troubles, instead of conventional sympathy, he was humorously pelted with grapes until laughter prevailed. This unexpected response not only lightened the mood but also served as an emotional reset.