Part 5/11:
When Hochman took the reins in 2022, he implemented a strategy to simplify the menu, improving operational efficiency in the process. Over the past two years, Chili's has reduced its menu by more than 20%, which in a surprising twist, led to an increase in average sales by $440,000 per restaurant. The simplification has enabled staff to prepare food more effectively, allowing for quality control, which ultimately enhanced the dining experience.