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Despite the clear victimization, banks like Bank of America can be unyielding in these situations. They often refuse to reverse transactions claimed to be confirmed by the victim, even when the truth is that their phone was incapacitated. Justin’s case highlights a significant gap in the banking system’s ability to detect and respond to such heinous scams.
How to Protect Yourself
While the threat of SIM swapping is real, proactive measures can help secure your information:
- Secure Your Mobile Account: Contact your carrier to set up a PIN on your account. Opt for something memorable but not easily guessed.