Part 9/11:

Following the accident, investigators from the Dominican Republic quickly identified the uncontrolled situation as stemming from the pilots' failure to recognize the stall and their inability to regain control. The primary cause of the crash was determined to be a result of the pilots' misdiagnosis of the airspeed issue while failing to use all indicators available to them. Contributing factors included a lack of effective crew resource management training, which hindered teamwork and effective decision-making.