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Grace introduces stringent rules to her new staff, dictated by her children's peculiar condition; they are photosensitive and cannot be exposed to sunlight. The avoidance of light and sound becomes an almost obsessive direction for Grace, designed to protect her children but simultaneously evoking an atmosphere of confinement and oppression.

The children's uncanny comments about previous servants and ghosts create a tapestry of fraying tension. Young Anne’s mention of Victor, a ghostly presence in the house, is dismissed by Grace, setting in motion a series of events that challenge her perception of reality. The film intricately portrays Grace's determination to shield her children from the supernatural, showcasing both her maternal instinct and her descent into denial.