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The film introduces us to Jenna Dayton, a mother engulfed in despair after the tragic death of her young son, Max. In her shattered state, she seeks the help of a mysterious old man known for creating supernatural dolls that can act as surrogate children. The premise is laden with eerie undertones, as Jenna provides the old man with items imbued with her son’s essence—clothes, hair, and cherished belongings.
Despite skepticism from her husband, Aiden, Jenna's longing leads her to embrace the possibility of magic in a desperate bid to reclaim her lost child.