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As news of the donation spread, it sparked a nationwide dialogue around the treatment of vulnerable individuals by institutions. Local media highlighted the contrasting experiences Musk had at both banks, placing Glendale Bank under scrutiny. Customers began sharing their negative encounters, prompting the bank's management to initiate reforms aimed at improving their customer service protocols.

In contrast, Pacific First Savings embraced the donation, expanding their community outreach initiatives and initiating a "Compassion Fund" designed to assist those in financial distress. Rosa’s kindness had not only passed Musk’s test but had also catalyzed a serie of positive changes for the institution.