Part 3/9:
Musk's first stop was Glendale Bank, an unpretentious establishment that quickly revealed the cold underbelly of customer service within the banking industry. As he joined the queue, he observed the tellers’ interactions, noting a disheartening lack of warmth and compassion. When it was finally his turn at the counter, his polite request to open a small account was met with skepticism from the teller, Clarissa. The encounter was laden with judgment, and despite presenting his meager savings of $20, he was dismissed as unworthy, advised to visit a credit union instead. This interaction left Musk reeling, as he realized the broader implications of such encounters for countless individuals seeking assistance.