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• Monitoring correspondences in inboxes and responding or escalating inquiries when necessary.

• Properly labeling and filing incoming documents for processing.

• Facilitating communication concerning incoming orders and requests between departments.

• Processing straightforward invoicing tasks such as cancellations and entering new orders.

• Supporting the Billing Manager and other Associates with various organizational projects and tasks as required.

• Engaging with both internal teams and external clients to ensure efficient communication.

Desired Skills and Experience

Candidates will excel in this position if they demonstrate strong written and verbal communication capabilities, along with exceptional customer service skills.