Part 4/8:

May chronicles her conversations with Printify's customer support team, particularly her dialogue with a representative named Nicole. Throughout these engagements, she faced obstacle after obstacle. The representative’s vague responses and poorly communicated practices only served to enhance her dissatisfaction. Notably, even after confirming misprints on her orders, she found herself caught up in a labyrinth of bureaucratic approval, needing permission from her contact, David, before any remedial actions could be taken.

This designation as a YouTuber, paradoxically, translated into a less favorable customer service experience, making May question whether her identity as a creator was compromising her treatment as a regular customer.