Well glad there's been a slight improvement at least. Though the levels management sounds like a pain, hope that eases up for you soon too :S

It's the email she needs to close, but she's still refusing! At least she's not really looking at it and I'm sitting next to her most of the time so I'll bully her if I see her looking at it XD

I will keep bullying her about it and I think you better set the example there ;D