Your dad's side is Asian? I kind of came to the conclusion at some point during my research that we simply weren't important enough to keep records on XD though (hopefully x_x) more likely that website can't access records from that region.
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My father was born in Malaysia, to Indian parents...so no records are available and they're all deceased, those I knew personally other than my aunt, (dad's sister) who only has very limited information.
Yeh that makes things hard x_x