That's probably the most difficult part, reigning in the impulse to begin a response while the other person is still talking; I think most struggle with that. You're aware of it though and probably do a good job at doing it right mostly. Some are oblivious.

I've done a lot of training on business stuff and reading body language and active listening is right up there with the most valuable and two of the aspects that have helped me attain desired results; it's great you did some too and I'd say you have seen benefits yourself.

I agree, that chap was a total idiot...knowledgeable but on this particular situation it's not just about that, it's a collaboration and if one element won't listen to the others that element needs to be removed. The meeting was a debacle but the other fellow and I discussed on the phone and we've saved it I think...a new meeting is taking place next week and we'll push on.

I'm quite well to be honest, very busy but also very productive and that's what counts. I'm looking forward to the weekend and then next week I'll get some time off over the Christmas/New Year period in which I'll revel.

I hope you're great too, the solstice coming up soon, you have plans?