I have used SimpleSwap before. Sometimes it took a few minutes but sometimes it took hours. But this time it has been almost four days and I have yet to see my swap.
All SimpleSwap said to me was be patient and wait and there was nothing they could do. Reaaly? The funds are coming from their wallet on Binance so it's their responsibility to get Binance to release the swapped funds.
As a gamer it is necessary to be able to move funds around easily and quickly. What do other gamers do? Where do you go to swap your funds?
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After three days of email exchange, this is what I got:
First of all, we would like to apologize for the inconvenience caused!
Unfortunately, your exchange payout has been declined several times by our sending wallet. We had to repeat the payment several times in order to send you funds. This is the reason for the delay.
They refunded me with -1% of what I gave them. I am frustrated because there is nothing that we can do to prevent this happening again.