They are a capitalist company, but they realize that staff are more productive when they aren't suffering from burnout.

See, that's an example of HOOD capitalism - it doesn't HAVE to be evil. And you're more likely to want to put in the effort and be loyal if you're treated like human beings.

which is a little insulting given how many commenters, including myself, here have suffered burnout already.

It sure is. And it's the same issue I had when I experienced burnout. .. I wasn't listened to. It's not at all to do with pandering to people or having people take advantage of the employers good will!