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RE: How Much Does Incompetence And Ignorance Cost?

I don't know what country you live in but I can assure you that even in Italy it's chaos, the bureaucracy doesn't work and often relies on IT systems that are often unusable and useless, it's quicker to ask the Pope for an appointment rather than making one to redo the documents.

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I live in Romania but I know Italy is not any better in this regard, unfortunately, and you just confirmed that.