That's not easy to get the other say 'that's right' because it comes more natural say 'you' as you are talking to him, can be tricky
Say all the points he could use is a nice one, like this he will be speechless with nothing more to add, leaving you room to add your points, I've never tought about this one
These tactics and others have always worked well for me and have helped deliver good results.
It's not like you gotta negotiate with terrorists or suicide attempters? 😄
My work negotiations have fairly serious implications for those involved, but I shoot terrorists rather than negotiate with them; they deserve it.
Oh on that I'm with you