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RE: Points sale sent to DHF #2

in Ecency3 years ago

Maybe you should work on the front end of the app a little. This is the second time I purchased 500 points for a buck and it did not get deposited. Otherwise, it is a great app and I would hate to abandon it.

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Hi, sorry for the trouble. Could you please elaborate more? How did purchase points via mobile app using PlayStore or AppStore? What was the amount, sometimes we noticed some delay from Apple AppStore but other purchase options should be relatively quick

I payed through my iPhone and it was 500 points. It looks like it is processing now, thank you for that. Is this glitch through Apple’s App Store recent? In the past with larger purchases of the points I had no problems. Only since I have been buying 500 points at a time have I had this happen.

What are the other methods to purchase? I see some folks forward HIVE or HBD direct on the blockchain. How does that work?

Maybe Apple introduced this change, they process it slightly longer compared to before, that’s why our service waits until fully confirmed and then issues the points. I don’t know if there are any distinctions on Apple side for smaller or bigger amount of payment but we will check and see what has changed maybe we will find some ways to solve.