They are using a mobile network. Some are using home wifi. I tried creating accounts for them using the computer at my workplace but I still have the same problem.
About email address, it's their first time to sign up.
Interesting, we will check. Also make sure you are not using proxy, tor or vpn because those connections usually abused and our signup doesn't allow those.
We are sure that we are not using that proxy or VPN. I hope you can fix this problem soon since I am excited to share with them about decency or Hive community
I see, we will have to check why their IP address is not passing our checks. Maybe our checks are not considering something, is there any chance you can find out IP address when error happens and send it via email to us hello@ecency.com, we can investigate and fix/improve the system.
They are using a mobile network. Some are using home wifi. I tried creating accounts for them using the computer at my workplace but I still have the same problem.
About email address, it's their first time to sign up.
Interesting, we will check. Also make sure you are not using proxy, tor or vpn because those connections usually abused and our signup doesn't allow those.
We are sure that we are not using that proxy or VPN. I hope you can fix this problem soon since I am excited to share with them about decency or Hive community
I see, we will have to check why their IP address is not passing our checks. Maybe our checks are not considering something, is there any chance you can find out IP address when error happens and send it via email to us hello@ecency.com, we can investigate and fix/improve the system.
okay, I will try to ask for their IP addresses and I will send it via email soon. Thank you for the immediate response.