hi Jane!
is it possible for you to join the discord?
I was talking to the dev and he is unsure what kind of error you're getting.
then we can reset your email and password and give it to you in discord more privately.
I'm currently at the grocery store hahaha but if you pop in to the channel.. you can tag @shadowspub for help....or tag our dev directly
he is @penderis on Hive...and @pen-bot.in the discord :)
Thanks.. I'll check your discord then