My biggest win is learning how important engagement is. When I first started blogging I did not make enough effort to respond to comments. Now I realize how precious feedback is.
It is a missed opportunity when someone takes the effort to send you a message out of the blue and you don't respond. Most people won't bother to reach out, and the few that do are the ones that care about what you're doing.
I love it when I email a business with a question and receive a timely response. This has become a key factor for me when deciding to buy a product or service.
I may have been missing other people's posts and comment on them but I do my best as well answer every comment I have on mine. And go to the chats now of course!
As for customer support, for example, I personally check every hour or less my desk if there are any tickets for me to answer. Makes me itchy if I accidentally leave someone waiting for too long lol
Engagement and relationships are so important!!
I know the feeling! In service of others.
Engagement is very important. At first, it would always be on my list of things to do but I did not prioritize it. I was so uncomfortable doing so and did not want to come across as fake. Once I started prioritizing to be engaged on a daily basis, it became more natural. Now I am a lot more comfortable, looking back I really do not know why I was so reluctant to engage. I guess I just thought it was not as important.
100% agree.
I do my best to respond to every single comment I get. Even though some fall through the cracks, it's so important to engage back with people!
You are correct .
Engaging is very important. I think I have learned a lot about that in the last month