Feedback is crucial from customers. I take what my customers tell me seriously and it has led to some nice profits. CTP is great because with this community you can get feedback on your pages, emails, offers, almost anything from the great people here before your customers ever see it :-) Like a Alph / Beta test before official release :-)
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Yeah Alpha/Beta testing can really help gaining valuable feedback in early stage and act on it by making necessary changes.
This is great way of evaluating your product/service before launching it to wider audience.