Wow, reading through the comments is disturbing. Too many people like to liv by the rule of ostrich, stick your head in the sand and everything will be just fine. Others seem to claim to not hate but are very closed minded and even worse, ignorant that their willingness to tolerate certain things is in fact actually perpetuating a terrible cycle. Yes, we have freedom of speech and we all have a right to our own beliefs, but I have never met anyone who has been harmed in any way that feels that they never wanted anyone to step in and help them. Those who feel that speaking out against hateful comments or "trolls" is offensive seriously need to rethink their position in life. I enjoyed the article and hope that Steemit stays a relatively safe forum, there are many other places that trolls and cyber bullies can go and hand out their crap.