PT Bank Rakyat Indonesia (Persero) Tbk sends short messages (SMS) to customers.
The short message contains information that the customer's debit card or ATM card can not be used.
"* Dear BRI customer, for transaction security, your ATM card will be disabled immediately replace your card at the nearest BRI branch office (for free), BRI 14017 * Contact Info," the SMS sent to customers on Saturday (24/3) / 2018).
SMS also had a chance to make panic among customers. Not a few of them directly go to the branch office, which eventually branch offices were filled by customers.
"What's wrong with BRI?
Early in the morning news of ATM will be disabled.
I try to the ATM, it can not be used, asked to branch offices but many are closed. How to bother? "Said a Facebook user named Hadar Nafis Gumay.
BRI also explained the reason for disabling the debit card through its official Twitter account, @ contrabri. The Company apologized for the inconvenience.
"As a preventive measure of abuse of ATM cards by irresponsible parties, the ATM card is disabled," write BRI.
Bank coded issuer BBRI said, in order to re-transact with an ATM card, customers can make a card replacement at the nearest BRI branch office, initial office open account, or a special branch office of BRI. Free card replacement alias free of charge.
To change the card, customers simply bring ID cards (residents), passbooks, and debit cards or ATMs.
Source :TribunJogja.com