This post is to quickly refer user to find solution to their issues. It looks like with a lot of new users to the platform, which excites us all, number of misuses and sometimes weird issues are being reported. Here I will post some resolutions for common issues so if you have had one, feel free to try out.
Below screenshots and error reports from some users, hope they don't mind if I share them here with solutions so others can see and follow...
Common issues and solutions
| Screenshot | Solution |
|---|---|
|
Cause: Credential or password mistype. Voting and Posting/Commenting will show similar error message. Solution: Logout and Login back with your password or private posting key through Advanced option, but beware of typos on password. Best way to avoid typos is to use Advanced login option and QR scan private posting and active keys. Note: Prior v1.4.6, eSteem login process had small bug. v1.4.6 already has a fix, all you have to do update app and re-login. |
|
Cause: Username doesn't require Solution: Just removing unnecessary characters from username field should solve the issue. Note: v1.4.6 already have fix for this which handles incorrect characters. |
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Cause: Usually if you have Solution: Just removing unnecessary characters from tags field should solve issue. Note: v1.4.6 already have fix for this which handles incorrect characters. |
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Cause: When you select Capture Picture with Camera, app crash or force close happens on some Android devices. Solution: You can manually enable permission to camera, here is post with video explaining how to do that Note: v1.4.6 already have fixed it but in case you haven't updated app yet, you can do so now. Go to Play Store and make sure you have latest release installed. |
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Cause: Incorrect Voting weight or voting weight value is not recognized. Solution: Adjust voting percentage and try again. You can access voting percent slider by tapping and holding on vote button 0.5 seconds, it will popup slider so you can adjust according to your need. You can also change percentage from Settings page of the app. |
If you have experienced some issues and you have found workaround or solution, feel free to share it under #esteem-feedback and #esteem-tips to help other users.
Nice progress on esteem!
So many great updates and fix operations for eSteem. This app is already better than some popular social media apps. Imagine it in a year. It's going to be yuge. Blogging and commenting became so much easier and more interesting since we are all on our smartphones.
P. S Uninstall that Facebook and Twitter app.;)
Live a better life.
Don't rush to uninstall those apps, it's enough to start slowly not to use them, so we can copy there best practices
and experience to improve our eSteem app ;)
That's so true and seriously I've been facing some really irritating problems with my esteem app. Now that I have the solution to most of these problems, I must thank you. This is a valuable piece of information. This app has definitely made lives better.
Uninstallation in progress. :D
don't uninstall their twitter & fb. You got friends from there to see steemit as another place to post their stuff too. remember, cross platform and for them to see you progress, too. and some promos are on fb and twitter too like dash promos requiring using your fb, insta, and twitter. Besides freedomnation. isn't there like share this thru your other social media options on this app, too? so it gets more outreach.
This application is very good, especially when we post there upvoted from @ good-karma, I always use the app and thank you @ good-karma has developed the app, if it can be upvoted, I will upvoted you thousands of times
Once again, thanks a lot for a great work Feruz. The app is getting better day by day. Glad to know that it is being used by more and more people. I am going to post one blog on my site to promote it further.
Also, I have updated the app and found couple of issues. I will be posting it on the git directly. :-)
Keep up the great work. And can you tell me when the desktop app will be available?
Indeed there is incredible usage growth for some countries, will share some stats soon :) Thank you, appreciate the support and issue reports...always helpful. As for desktop app, this is also one of the most frequently asked questions, there is no eta at this moment but rest assured doing best to get it in ready state ;)
That's wonderful. Glad to know that the growth is tremendous. You deserve it! Regarding desktop app, we'll wait for it. I am sure desktop app will also see an excellent growth.
I just downloaded eSteem yesterday and first of all, thank you so much for making this wonderful piece of software! I just voted you for Witness.
I had a few minor issues, but I blame my phone more than anything else. Everything crashes for me.
Great to see so much fixed with updates! I'll continue using the app every day.
It is great that you work to improve the esteem of the problem. Now you have updated the app to be the latest version which is really great. This app is already better than some popular social media apps. Blogging and commenting became so much easier and more interesting as esteem, on our smartphones are esteem aplication.
Thanks very much @ good-karma and @esteem
These troubles was happened to me when first time i use it. But as soon as possible, the trouble was disappear when im using it.
I think that's normal. The big solution for this great apps is best connection power. Because it will help us so much and make us easier with using it.
For new users, this information really useful and informative. You don't need to be worry anymore.
Thanks for helping us, sir @good-karma 🙏
Thanks for this app! I downloaded it yesterday on the iOS App Store. It's awesome! I have a question about the steampower indicator. It's a very nice feature! In a web browser how do I see that same info? I can only see it in eSteem which is my preferred platform now, but when I am on my computer I'd be curious to see the same info.
Thanks again for the app!
Thank you For updating us with what's going on, and for the app itself, the app freezes on iOS for no apparent reason while surfing !
Everytime this happens, app restart is needed!
I hope you'll address this issue in the next update!
Hi @good-karma. I had an issue with uploading images directly from my phone. When I upload directly from my phone, the images are rotated to the left automatically. I do not understand how that happens. Also when I'm writing a post I'm unable to scroll up or down (to see what I've typed) while the phone keyboard is showing.
Hi
Is it for Android or iOS? v1.4.6 has keyboard button on toolbar which you can use to hide keyboard. As for rotated images, probably because of orientation you take photo matters. I am preparing some guide post about how to manage/style your photos with eSteem soon, today or tomorrow will publish that so it can help you to make your photos look even more cooler...
Mine is an android. The photo orientation is upright. I even rotated it before uploading again, to check if the change made amy difference in the upload. But it remained the same.
I will check for the keyboard.. thank you :)
I can't wait to see the photo styler :)
I am also using both iPhone app and Android app. I have 2 small issue in android.
Other wise it is beautiful and very useful app.
Also is it possible to add chat facility in the app. ?
I am just providing my feedback to @good-karma to make it more perfect and beautiful.
I am One of the BIG FANS of Your APP eSTEEM. I use it each day. in case of any issue i will feel free to submit the feedback...
I am a Web Programmer, Blogger, Forex Trader & Crypto Currency ENTHUSIAST. I am Really Excited here @steemit to be Successful Along with YOU. So, I have FOLLOWED-YOU and UPVOTED Your POSTS...
@cWorldV99 to Share Our Articles, Experiences, Interests, Opinions & Uniqueness ... with this Large Community of THE LOYAL STEEMIANS !!!
I have Checked Your PROFILE & BECAME INTERESTED to BE FRIEND WITH YOU !!! That's Why, I have Already FOLLOWED YOU & WISH to GET FOLLOWED
!!! GOOD LUCK & HAPPY STEEMING !!!
Cause: Username doesn't require @ character during login.
i didnt put the @ but still cant login with post key only
ah ok, maybe both keys are mandatory.. because now it works
First of all it is extremely nice to have a mobile app at all. Thats not something taken for granted. Thanks for contributing to it!
Thanks for the update. I have the IOS version and it keeps on crashing and closing the app. How can I resolve this?
iOS update v1.4.6 is coming in couple days, stay tuned!
Ill look out for it with interest! I love the platform, it just can be annoying when it crashes. Keep up the good work and thanks.
The eSteem app is very helpful. And I use it a lot and in fact I am writing this comment using eSteem for Android. I never had the issues but the main problem that I face is slow loading time after I choose to see my posts or select the tags. One more problem that I face regularly is that after I write I new post and after successful posting, whenever I try to write another post using the Submit new story option, texts from the previous post appears on the editing applet. I can still write after clearing the text. But it is quite annoying and happens more too often. I hope next update will fix it.
I believe the app saves your work until cleared. Thats been my experience
Thanks for the notification, this might be helpful @good-karma
Notifications are mostly used feature indeed :)
An innovative move indeed that will help a lot of steemit users to be more mobile..thanks @good-karma , more success
Good post for new users.
This app is just what steemit needs, you're doing great work.
Great work my btother
Fllow+ . Upvote+
My brother please vote on my page for ur vote great konor to me
Congratulations @good-karma!
Your post was mentioned in my hit parade in the following category:
Hey @good-karma, I have become a big fan on this app. Just loving it! I can manage multiple accounts and also I can schedule the posts. That's simply superb! I am continuing to use this and also I am telling my contacts to use this. 👍
Also, is there any way to confirm whether my id is banned/restricted to get auto upvotes?
If there was no intentional abuse, no need to worry about being ignored from votes. Also we are taking intermittent pause to get voting power charge up. Thank you for your support! 😉
Ha ha. Definitely I didn't use the app for intention abuse so my profile shouldn't be banned. But for last many comments and posts I am not getting upvote. So I just had a thought that if I could check if my profile is banned or not. 😉
ha ha... This reply really gives me great relief that my id is not banned 😉😉😉
thanks it is helpful to not only new uses ,but some of us here for a while
yap!! great read!!
follow and folow back https://steemit.com/@himal
will do
followed !..stay tuned
Thank you very much for this post.
Thanks for the heads up, great app :)
great updates for steem..
That's great
thanks to steem
Second issue with login name:
easy to fix, BTW
Wow.. Good job for @good-karma.. I think this app will be keep updating.. Thanks for your fast respons... :)
This incident is the same as I experienced when I post a photo, when I upload is 100%, suddenly failed or error posting my image, but already reached 100%. This incident recurred up to 6 times the upload, so I assume this may be due to signal strength again bad. But the last time I tried again finally succeeded. The more convinced the posting fails is the weakened signal strength that makes the post fail or error. Based on the events I experienced
Please Help Me !!!!
https://steemit.com/esteem/@allsave/please-help-me-esteem-error
why my post do not upvoted or rewarded by esteem? is here any problem, or I missed something???
It is great that you work to improve the esteem of the problem. Now you have updated the app to be the latest version which is really great. This app is already better than some popular social media apps. Blogging and commenting became so much easier and more interesting as esteem, on our smartphones are esteem aplication.
Thanks very much @good-karma and @esteem
yeah i also faced this problem but everything is working smoothly now, also this app is getting better day by day !!
I get this when attempting to vote. It did allow me to vote once.
Thank you! Yes, this error due to voting percentage, make a slight adjustment and try again. I will add this to above post for future reference ;)
Thanks for letting me know. Another quick question, how do I enable swipe input method for posting/commenting?
Swipe typing is keyboard or device OS (operating system) related. If you have enabled swipe typing on your device's keyboard settings it should work within app as well.
No, it doesnt stick, but I have root w/a note 7 rom so it may be related to that. I think it detects it as a secured field like a pw field. Thanks for the help.
I will check that...
congrats
Thanks for the fixes...eSteem app is fantastic. Definitely my preferred choice on my mobile device!
@good-karma may God reward you for all your support and initiatives towards improving our beloved community. I will definitely share this wit my friends and followers. Have a nice weekkend!
I've been facing some really irritating problems with my esteem app.thanks a lot for a great work Feruz. The app is getting better @good-karma
That's useful !
It will help alot of steemers here
Thank You for sharing
I really appreciate all the work you're doing with this app! It's allowed to stay active on steemit throughout the day!
Thanks. It helps man
Awesome...thanks.
Thanks, its vary useful for us newcomers :)
Useful stuff man, thanks for sharing!!!
Great stuff. Thanks for the tip, love the app!
Well I actually find easier to use steemit simply by going trough google chrome on my phone. I tried the app but I couldn't get used to it. Maybe it's because I started using it on chorme at first.
i am also learning some time its showing when i do upvote.
Nice keep us updated
Thank you! This is useful!