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My pleasure sir nickyhavey. I do what I can to offset the constant boot-licking syndrome. lol. You're doing fine though, all you need is a real redneck beer.

I'd really like a beer actually, be nice to have one for a change!

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You probably need one sir nickyhavey! How is the new job going...stressful?

Actually it's been pretty horizontal at work this first month although I have solved 3 breakdowns remotely this week which will look good for the stats!

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Hey sir nickyhavey, do you guys have the ability to take over someone's computer in order to fix things?

Yes we can connect remotely to any of our machines if it is connected to the internet at the customer site. Usually that's only good for software issues

Howdy again sir nickyhavey! Well that's the best way to do it. It's a little scary to have someone take over your computer but it's the most efficient way also. What do you do when you aren't helping people with issues ..or is that what you do all day?