Success will be achieved by leading and forming strong collaboration on virtual execution teams comprised of a broad cross-functional team and our customers’ project and business.
WHAT YOU'LL DO:
- Develop a deep understanding of each customer’s organization, internal communities, aspirations and needs, identifying aspects of DEVO engagement and advocacy that need to be strengthened
- Thoroughly understand customer appetite and key financial targets that apply to DEVO (cost reduction, revenue growth etc.)
- Through collaborating closely with Sales & Business Development, proactively develop and drive customers towards shared goals and targets
- Identify new business opportunities, develop prescriptive, strategic plans, to transform our customers’ businesses and drive platform adoption and volume over DEVONet
- Meet quotas and set targets around customer volume
- Oversee and drive customer-facing delivery responsibilities for both business and technical work-streams
- Lead hands-on tactical task management to drive shared key initiatives, spot and creatively solve complex business and operational issues, often unique to each customer
- Build alignment among stakeholders and escalate key decisions as required through formal and informal communication
- Both internally at DEVO and within the customer, work across multiple organizational groups including Product, Sales, Customer Success, Finance, Marketing, and Legal to drive volume opportunities
- Thoroughly understand customer appetite and key financial targets that apply to DEVO (cost reduction, revenue growth etc.)
- Solve business problems that may be inhibiting customer adoption and full utilization of DEVO
- Become a thought-leader among customers, enabling them to better exploit the potential of DEVO and participate in the development of new and ground-breaking concepts
- Be the voice of DEVO’s customers within the DEVO organization ensuring that feedback and insight gained is properly disseminated and inculcated by DEVO and acted on
- Meet & exceed corridor build targets
- Meet & exceed targeted transactions volumes per customer
- Meet & exceed customer satisfaction & retention goals
- 10+ years combined experience required in transaction banking, cash management, FX, payment processing, or related, for a major financial institution in a sales-type role
- Management consulting & delivery experience, or similar experience gained within technology & financial services organizations
- Experience working in FinTech / Start-up organizations preferable
- Experience and cultural awareness for working in and influencing global enterprise cross-functional teams
- Proven track record of implementing payment solutions within financial institutions
- Self-starter who is highly motivated to succeed in a challenging environment
- Results driven, with determination and commitment to getting things done
- Able and willing to travel 30% or more
- Flexible and able to deliver high-quality results in an often ambiguous and rapidly changing business environment
- Ability to influence at the leadership level. Credible with well developed communication skills
- Undergraduate degree or equivalent, MBA strongly preferred
- Competitive salary and equity
- Generous Health & Wellness program
- Training at our Headquarters in San Francisco’s Financial District
- A learning environment where you can dive deep into the latest technologies and make an impact
DEVO provides one frictionless experience to send money globally using the power of blockchain. By joining DEVO’s growing, global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset DEVO to further reduce their costs and access new markets.
With offices in San Francisco, New York, London, Sydney, Mumbai, Singapore and Sao Paulo, DEVO has more than 100 customers around the world.
DEVO is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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