(13.14) a) Without disclosing any personal information of the users we support, I can share that we have processed 1546 identity verification cases, 1841 cases of reported identity fraud or unverified identity (potential identity fraud), 168 cases of holistic cybersecurity threats, and have identified and stopped 829 phished accounts.
Out of those accounts, 67 were created by the phishing cybercriminals (who we traced back to Netflix, CRA, and other phishing scams) and the remainder are beyond recovery. Our phishing branch and its efficiency was built with input from senior cybersecurity threat hunters.
We also assist with account recoveries, including accounts hacked through means outside of phishing, and numerous users were able to continue on the platform because of our efforts. We have also, unfortunately, have had several cases of child pornography and of other forms of serious cybercrime. We don't keep metrics of those.