crystal liu

BNB balance calculation for Launchpad
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Daily Average BNB Balance will include BNB held in Binance Spot Accounts, Margin Accounts, Sub-Accounts, and Binance Saving Products.

Total Daily Average BNB Balance = Daily Average Spot Account Balance + Daily Average Margin Account Balance + Daily Average Sub-accounts Balance + Daily Average Binance Saving Account Balance.

Please refer to below link to get more details about daily BNB balance calculation: https://www.binance.com/en/support/articles/360031505011

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hi, i farget tochect my binance account so i miss the45% staking reward

Please describe your issue in detail.

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i actually stake my bnb but the system fail to recongise my subsciption so binance do not give me the bella token and wing token

Please describe your issue in detail.

i actually stake my bnb but the system fail to recongise my subsciption so binance do not give me the bella token and wing token

Please describe your issue in detail.

so i lost one week interest of my bnb holdings

Please describe your issue in detail.

so i lost one week interest of my bnb holdings

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i lost one week interest because of you system bug
i actually keep my subsciption for 4 months
but i cannot get my bella token and my wing token
you should give me back my last week bnb interest
i subscipt your bnb savings 4 months ago and i keep subscipt it but the system fail to recognise my subsciption and fail to give me my bella token and wing token
binance is stealing my bnb interest
CS Wes has joined the chat

Good day. welcome to Binance

Hi, this is CS Wes. In order to get a better concept of your question, please allow me a moment to read the Chat record and continue the service. In the meanwhile, may I have the email address of your Binance account?

I am checking with tech team
ok

Could you take a screenshot of your saving wallet?
jow to do that
how to do that

Chat will end after 60 secondshttps://www.binance.com/en/my/wallet/account/saving

I have not heard from you for a while, are you still there?
wait

yes sir
File upload successful

thx
can you see

Yes

checking it now

As per checking, you just subscribed to this product today. So the interest is zero

https://www.binance.com/en/my/saving/history/interest

You are able to check the interest history here
no,i have subscipt it 4 months ago

Could you check your interest history?
i keep subscipting my bnb

I can see you redeemed it today

And purchased it again

Did you do that?

As you redeemed and purchased it again, so the interest will be refreshed to zero. But you did receive the interest accrued
yes,i redeem because the system do not give me my bnb interest so i redeem it and subscipt it again to check whether i can see my subsciption shown on the launchlap
yes,i redeem because the system do not give me my bnb interest so i redeem it and subscipt it again to check whether i can see my subsciption shown on the launchpad

Could you take a screenshot of it?

i do not receive any interest for my bnb subsciption