i dont think kucoin is a scam but it has issues. a lot of them. payouts. gas rewards. ect. btw. do you know about bibox.com? the same as kucoin but it has much more marketcap. they are much clever than kucoin. they have payouts on fridays, that means faster and more reliant exchange. my post https://steemit.com/bitcoin/@incognitoct/bibox-payout-today
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Yeah, I can agree that they have issues. All new projects face some initial difficulties. But there is always a better and friendlier way to communicate the same to their customers. Blocking an investor from their communication channels isn't a sign of a legit business, imo. I'd rather classify it as a scam unless they offer a public apology with a justifiable reasoning for the same as it's just not me but many others who have faced similar treatment from their staff.
I've heard about Bibox but haven't tried it yet. Will surely look into your post.
Thank you for your input!
kucoin support is now more responsive. usually we waited for weeks to be addressed to a questions or issue.
as of bibox. the idea was. in the beginning of the week you buy bix tokens. then on fridays at approx 11h or 12h depends what time zone you are, you collect the reward for tokens and then immediately sell all of the tokens. then the price through weekend goes down, when you again buy bix tokens. in the end you have more bix as when you started, but thats just theory😀