I feel a little bit sad about, that my first post is a negative one.
But this is something I want to share with you anyway.
First I have to say that I made so long good experiences with kraken.
I'm a Tier 3 verified Customer (this is the nearly highest verification you can get) and a
I made deposits and trades over a year without problems.
Last week a made deposit (inside the limits) and it's still set on hold since that. I can see in the Web-UI that they still received the money.
So I sent a message to the support an few days ago. No answer. Only the automatic "we have receive you message blah blah" from the ticketsystem.
Today, I sent a second mail, where I asked what the status is?
Also an autoresponse message, which says: "we don't accept requests via email at the moment" WTF?!
I found some articles on steem and reddit with similar problems... They are some months old, but the issues seems to be the same.
- @surfermarly:
https://steemit.com/cryptocurrency/@surfermarly/kraken-com-has-frozen-my-money-since-8-days-is-that-the-price-for-being-an-early-adopter-of-crypto-currencies - reddit:
Sorry kraken, that's not a little issue for me and this is not the kind of business relationship I expected.
For now you are on my "not-trustworthy-list" and I can't recommend you anymore.
@all steemians
Did anyone of you made similar experience with kraken.com or heared anything similar?
Is the class action lawsuit against Kraken maybe the reason why the deposits are frozen? oO
I have found deposits take a very long time on kraken, but no other issues so far.
@wintermute: thanks for sharing your opininon. How long does it take in your case?
Congratulations @datenpunk! You have completed some achievement on Steemit and have been rewarded with new badge(s) :
You published your First Post
Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here
If you no longer want to receive notifications, reply to this comment with the word
STOP
Congratulations @datenpunk! You have completed some achievement on Steemit and have been rewarded with new badge(s) :
Award for the number of upvotes
Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here
If you no longer want to receive notifications, reply to this comment with the word
STOP
Congratulations @datenpunk! You have completed some achievement on Steemit and have been rewarded with new badge(s) :
Award for the number of upvotes
Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here
If you no longer want to receive notifications, reply to this comment with the word
STOP