I'm actively using poloniex but I'm also considering getting everything off polo and move to another exchange. But I still don't get it. They're a multi-million dollar company so the least they can do is upgrade servers and hire more customer service staff right? Apparently not. I don't know if this is just plain greed or maybe they're just looking for an excuse to shut down and steal our money. I have no idea but it's getting worse everyday.
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I don't think anyone really understands it.
multi million dollar company run by incompetent staff and management, i have repeatedly lost money on this exchange. i use bittrex too its much better, unfortunately i have storj stuck there right now. as they are having wallet issues. not sure if its storj or poloniex. although i know they are moving to tokens. And more concerned as to what they will do with our id if they ever did fail. best exchange will always be shapeshift 100% always have great customer service and will sort out any problems as they arise without hesitation.