as i said before,it happen only once before since i joined GM,a couple of months ago.....im with them since Nov.2016 and apart from STEEM payout i never had any problems....
hope they sort it out soon,not the same as with STEEM....im waiting since end of may 2017
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Guess I joined at the wrong time then, or you're just more lucky.
I've had nothing but trouble and never got a straight answer from their helpdesk.
I have 3 open tickets, one of which is already a month old, 7 missing payouts, and 2 wrong payouts. All of this in 35 days of mining with GM.