WHAT CAN BOTH ON MESSENGER HAVE?
Many, really many. First - sell. A properly programmed bot can present our offer to a potential customer, encourage them to buy or inform about new products in our store.
Second - serve customers. Do you run a restaurant? Program the bot so that it allows you to order dishes for customers. Do you have a florist shop? Why not make it possible for customers to order bouquets via Messenger? Have customers questions? Make a bot FAQ and put the most frequently asked questions and answers.
Thirdly - the bot can recognize the needs and preferences of customers. All based on a short "interview" - configure your questions accordingly and use them in subsequent customer service.
HOW TO CREATE A BOOT IN MINUTE?
Ok, since you've survived to this moment, it's a sign that you care about creating your bot. Fast and cheap. Basically for free.
Meet https://itsalive.io/ - free, online creator of simple Facebook bots. Thanks to it, you will create your bot that allows, for example, the answer to frequently asked questions in 4 steps.
Step 1.
Enter the name and (optional) description of your bot.
Step 2.
Create your first dependency. Enter the keywords that the user types and the answer to them that the bot will provide. For example, if the user writes "Hello" - your bot can also greet him. You can also add graphics and buttons here, characterizing your business and matching the keyword.
Step 3.
Add other dependencies. For example, a question about the offer of your company, weather etc. Be creative! You probably know from experience that your clients are asking about various things - use this experience when creating your bot.
Step 4.
Connect It's alive with your Facebook account and implement your bot in Messenger. Just choose the page you manage, enable the bot and you're done!
Of course, this solution will not work in the case of the desire to build complex bots, but to the simplest ones - as much as possible. As you can see, It's alive is in the beta phase, I also think that soon more features will be added that we can connect with our bot.
Have you created your bot? Show him in the comment!