The next step is you must go to your bitshares wallet to send the BTS or send them from an exchange if you bought them on an exchange.
You are viewing a single comment's thread from:
The next step is you must go to your bitshares wallet to send the BTS or send them from an exchange if you bought them on an exchange.
Thanks for the help, but I thought BlockTrades was my Bitshares wallet. I used BlockTrades and "bought" them with STEEM. I am able to see my balance (68 BTS) on cryptofresh.com.
We don't hold funds for customers currently: we only send coins to your wallets. For bitshares, your wallet would be the web page where you created your bitshares account.
Thanks, but I don't understand. I held STEEM (or SBD) and exchanged ("traded, bought") BTS on BlockTrades. I've tried moving BTS to Binance, but address/memo is not compatible with the options available.
Hi, I checked through transactions from "qiyi", but I don't see any purchases of bts from that account. If you bought from a different account, let me know, and I can track down where we sent the bts.
A
It looks like your qiyi account has received all of the transactions:
http://bitshares-explorer.io/#/accounts/qiyi
If you're still having trouble please contact us at support@blocktrades.us and I would be happy to help you further with this.