Q1 When will web wallet and iOS version apps launch?
A1 : The web wallet will be released on April 21, and the iOS app will be released in about three weeks.
Q2 : When is the token exchange possible?
A2 : Our internal exchanges will be available on July 1, external exchanges will be available on September 1.
Q3 : I can not sign in or sign up for the app.
A3 : At this time, our app is functioning normally. However, I will investigate if there is an error, and I will tell you again.
Q4 : What is the IR score in the enlte app?
A4 : An IR score is an 'internal reputation' that is automatically measured by AI. Your IR score will decrease if you receive a report by uploading an abusive post. The base score is 500 points, which is currently decreasing. However, we will be able to increase the score in future updates too.
Q5 : Why should I do KYC(Know Your Customer) verification?
A5 : enlte pursues a socially unified network. Therefore, the person who participates in the enlte must be a real person. Therefore, we are asking for the KYC process to ensure that the person is a real person and to prevent duplication of accounts.
Q6 : How do I verify KYC?
A6 : Go into your app's profile and press the KYC button next to inbox. And submit KYC Docs. When KYC is approved, two blue ticks will appear next to the username.
Q7 : I can not sign in to the app because I bought a new smartphone or factory reset.
A7 : Once you've been approved for "KYC verification", you will be able to use the app normally.
Q8 : I can not upload photos to enlte app. What should I do?
A8 : The current photo upload is functioning normally. However, we will investigate if there is a problem with the upload functionality and we will respond again.
Q9 : I'm having trouble using the app. What should I do first?
A9 : First of all, please go to the Google Play Store and update to the latest version of the app. The update will fix many errors and problems.
Q10 : I want to know more about enlte. What should I do?
A10 : Please visit our official site at http://web.enlte.com or visit our official YouTube channel at http://youtube.com/enlte. Also, please download and read the enlte white paper from the official site.
Q11 : I want to invest in enlte ICO. What should I do?
A11 : Please visit our official site, http://web.enlte.com, or click here to contact us.
Q12 : What if I do not get a satisfactory answer to my question?
A12 : Please go to 'http://enltehelpdesk.rf.gd' and submit your support ticket.
Q13 : What is the total supply of tokens?
A13 : The total amount of enlte tokens is 10 billion, of which 1 billion is allocated to ICO.
Q14 : I wonder when Airdrop, Bounty, and Referral rewards are distributed.
A14 : Airdrop and Bounty will be distributed after 1 July after the ICO, and referral rewards may be delayed occasionally, but will be paid correctly.
Q15 : I forgot my password. What should I do?
A15 : On the Sign In screen, tap the Forgot Password entry. Then enter your email address and look for your password by receiving a confirmation email. Look for the mail in your spam box also. If you don't receive any mail within 24 hours, kindly request for a new password by mail to info@enlte.com
Q16 : How can I get more rewards from enlte?
A16 : Please upload a photo of yourself thinking that you are writing a simple review that includes the name of your experience, the place you visited, and the things you bought. In such a picture, other users will click on many 'Likes'.
Q17 : What ID should I use for KYC verification?
A17 : Any official ID issued by governments may be of any material. You also need a name, address, and date of birth that can identify your real identity.
Q18 : Another user told me to send the etherium and give him the enlte coin. May I have faith?
A18 : He / she is a scammer. Please not trust him / her and report to us here.
Q19 : No photos uploaded during KYC verification. What should I do?
A19 : The KYC course is now functioning normally. If you still have problems, make sure that you have the latest version of the app first and update it. Please upload a picture of 5MB or less. Or upload a photo taken in real time.
Q20 : When is the "Like" limit released from the enlte app?
A20 : Likes will be fully charged after 24 hours since you first liked today.
Q21 : What if I do not pass the KYC verification?
A22 : You will not be able to deposit, withdraw or trade coins.
For more queries, feel free to ask us in the comments below.
my KYC status is "KYC Received"
what does that means?