This fucked me over too. You should be able to take out 0.025 BTC a day if you made your account before August I think it was. This stipulation is hidden away in the support pages and not advertised on the "verify your account page" that is directs you too when you log in.
Hope this helps anyone else who has been affected by this .
Nope I cannot withdraw anything. Made my account years ago.
I just tried to find the support page that says it but it seems to have been altered. I withdrew 0.015 or so a few days ago, so I know it was working then. I really hoped they haven't changed things because I need to withdraw some more tomorrow to get dog food. I'm afraid to fucking try now.
Just letting you know that I just successfully made a wiithdrawal from bittrex, so I am not too sure what's going on there. When I was first asked to verify I sent them a ticket demanding that they do not make demands of me.. Perhaps that helped? I don't know for sure. But, it is worth a shot. It's your BTC after all, not theirs. I debunked their reasons for wanting my identity in the message, so if you do the same perhaps they will lift the ban.