I mean i posted pics... what are you saying that theyre edited? DO you want a screenshare or something? you can see for yourself that the transactions arent on the chain.
I get that youve worked with them and you trust them, but if it was a person that got money, then walked away without sending what he was supposed to send, then dropped out of contact, youd call them a scammer in a second
generally i would chat live with support first.