Damn, sorry to hear that man. I verified a while back without issue. Had to do the enhance tho as I got that first same message. I keep only a small amount of crypto on there now for active trades. Put everything else on a wallet.
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I keep the vast majority of my crypto in my wallets also. However with way cryptocurrency has been going recently, even relatively small amounts are not insignificant in the real world.
My biggest beef is that they allowed deposits (and still allow deposits) on accounts where they've frozen withdrawals. That's shady practices in my opinion.