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RE: Same shit, different Exchange... throwing Bittrex the Red Flag! Use with caution

in #bittrex7 years ago

Thanks I will do. The lack of communication shows me that they really aren't geared up to deal with demand. Reading twitter I can see that people have been waiting two to three months with no response on their tickets. Bittrex is struggling on the customer service front (or doesn't care).

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Considering Bittrex has a financial incentive to stay relevant as the crypto market grows, I would hope that it is simply growing pains and not a sense of apathy. That being said, a 2-3 month response time is absolutely unacceptable. You would think they could afford to hire a few more tech reps to keep up with the demand.