Thanks for sharing your recent Bittrex experience and thoughts on the topic in general. Scary to think your funds can get frozen on the exchange due to some small technicality.
I once opened a ticket with Bittrex because I thought I had accidentally duplicated my request to withdraw funds from my bank account. I never heard back from them, but only one transaction came through... so I’m not really sure if the ticket did anything.
Good luck with with your crazy Bittrex situation and definitely keep us posted!
Thanks I will do. The lack of communication shows me that they really aren't geared up to deal with demand. Reading twitter I can see that people have been waiting two to three months with no response on their tickets. Bittrex is struggling on the customer service front (or doesn't care).
Considering Bittrex has a financial incentive to stay relevant as the crypto market grows, I would hope that it is simply growing pains and not a sense of apathy. That being said, a 2-3 month response time is absolutely unacceptable. You would think they could afford to hire a few more tech reps to keep up with the demand.