Did you say you were verified before? I never was and just used them for trading.
But after 5 years of using them I can only move out 25BTM per day is not cool. Could be they are on the way out, or being muscled by the powers that be to know your customer crap.
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Hi there, @codypanama, I see my reply to you last week never got posted...eish. I must have been defeated by the whirly circle thing. π³π³
Anyway, yes, was previously verified, and frankly am shocked by their lack of response on the support ticket. Nothing. Nada. Nix. Not a peep. I'm starting to look at other exchanges now, because this is nonsense. Perhaps you're right - perhaps they are on the way out. If a much bigger trader like you is having problems with them, I should pay attention and look around for alternatives which can cope with changes in the market. Other exchanges manage the KYC thing just fine, even if it is crap....