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RE: Steem from Bitshares has gone missing :(

in #bitshares7 years ago

Hi, Firstly - Your bitshares account name? I will take a look. Then we can trace it to the open-ledger wallet. From there, it will be up to OL support if they will honor the (possible) mistake). It seems you had followed a post by @xeldal that is 2 years old. So I'm not sure these methods would work anymore, and also as I see it now STEEM and SBD gateways do not show in OpenLedger Deposit/Withdraw options in BitShares.
Unfortunately, it is easy to have lost your funds this way. You'll have to contact OL support and create a ticket with all the info https://openledger.freshdesk.com/support/solutions/33000123396

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Hi, thanks for getting back to me. The bitshares account name is garrod1. I appreciate your help and will create a ticket as you suggest.